onprem-solution.eu

About us

More Than 10 Years with ServiceNow® Self-hosted

We’ve been working with the ServiceNow® platform for over a decade — starting as early as the first Aspen release (and even a bit before that). From the beginning we were impressed by how powerful and flexible the platform could be.

Since then, we’ve been involved in every stage of the journey of self-hoster - so called On-Premise implementations: from drafting architecture and planning infrastructure, through installation and setup, to onboarding, troubleshooting, performance tuning, and in-depth analysis.

For us, self-hosted installation has never been the end goal. It’s only the starting point. What really matters is supporting the entire lifecycle of the platform and making sure it delivers lasting value.

In short: we provide the kind of professional services you’d expect from ServiceNow® itself — just delivered in a more direct and personal way.

From the very first projects we spent countless hours side by side with customer teams — working on implementation, setup, infrastructure planning, and later on day-to-day operations. Our focus was never just on getting the system installed, but on delivering the whole picture: end-to-end services that cover the complete lifecycle of the platform.

That means everything from the initial architecture and installation, through onboarding and adoption, all the way to troubleshooting, performance tuning, deep analysis, and practical recommendations.

What we offer

  • Infrastructure architecture planning & design
  • Consulting, recommendations & configuration
  • Implementation, startup & customer onboarding
  • Platform migration in both directions cloud<->self-hosted
  • Performance analysis, troubleshooting & integrations
  • Coordination & training
  • Virtualization
  • Complete infrastructure and automation solutions

In short: from first design to daily operations, we provide everything needed to build, run, and grow your ServiceNow® on-premise environment with confidence.

We know how